Legal notice
Legal Notice
Effective Date: September 10, 2026
This Legal Notice sets out important information regarding Haven Hearth, our online retail activities, and the general conditions associated with accessing, browsing, purchasing from, or otherwise interacting with our online store. Haven Hearth may offer household, kitchen, dining, décor, organization, and everyday living merchandise. This notice therefore includes provisions concerning product information, materials, measurements, installation, care, household safety, intellectual property, third-party services, and consumer protections.
1. About Haven Hearth
The online retail store is operated under the name Haven Hearth.
In this Legal Notice, “Haven Hearth,” “we,” “our,” and “us” refer to the operator of the store. “Customer,” “visitor,” “user,” “you,” and “your” refer to individuals who access, browse, communicate with, purchase from, or otherwise use our online services.
Our online storefront may operate using Shopify's e-commerce infrastructure together with independent third-party technologies and services.
2. Nature of Our Merchandise
Haven Hearth provides access to merchandise intended to support comfortable, practical, organized, and welcoming living spaces.
Depending on our current collections, products may include:
household accessories;
kitchen and dining merchandise;
storage and organization products;
home décor;
tabletop accessories;
functional home products;
cleaning or maintenance accessories;
home convenience products; and
other lifestyle merchandise.
Our collections and product assortment may be modified from time to time.
3. Product Information and Specifications
We make reasonable efforts to provide customers with useful information concerning merchandise available through Haven Hearth.
Product listings may identify, where applicable:
dimensions;
weight;
capacity;
materials;
colors or finishes;
package contents;
intended applications;
assembly requirements;
compatibility information; and
cleaning or care instructions.
Customers should review applicable product information before placing an order and before using merchandise.
4. Product Measurements
Customers should carefully verify dimensions when a product is intended for a specific location.
This is particularly important for merchandise intended for:
cabinets;
shelves;
drawers;
closets;
countertops;
walls;
furniture;
storage areas; or
other limited spaces.
Product photographs should not be relied upon as an exact representation of physical scale.
Minor dimensional variations may occur because of manufacturing tolerances or measurement methods.
5. Materials and Natural Variations
Haven Hearth merchandise may contain wood, bamboo, metal, ceramic, glass, stone, plastics, silicone, textiles, natural fibers, or combinations of materials.
Certain products may reasonably differ in:
grain;
texture;
shade;
pattern;
coloration;
surface characteristics; or
finish.
Variations inherent in natural materials, handcrafted elements, or ordinary manufacturing processes do not necessarily indicate defective merchandise.
6. Home Décor Products
Decorative products should be used consistently with their intended purpose.
Unless specifically identified otherwise, decorative merchandise should not automatically be considered suitable for:
direct food contact;
children's play;
outdoor exposure;
structural support;
high-temperature environments; or
load-bearing applications.
Customers should consider product-specific information before using decorative items for purposes other than decoration.
7. Kitchen and Dining Merchandise
Where Haven Hearth offers kitchen or dining merchandise, products should be used according to applicable instructions and intended applications.
Customers should not assume that every kitchen product is automatically:
microwave-safe;
oven-safe;
dishwasher-safe;
freezer-safe;
induction-compatible;
suitable for direct flame; or
appropriate for every type of food contact.
Product-specific compatibility information should be reviewed before use.
8. Food-Contact Products
Products specifically designed for preparing, serving, consuming, or storing food and beverages should be cleaned and maintained according to applicable instructions.
Decorative vessels, organizers, or general household containers should not be assumed suitable for direct food contact unless identified for that purpose.
Customers remain responsible for appropriate food hygiene and storage practices.
9. Heat and Hot-Surface Safety
Products intended for cooking or exposure to heat should be handled carefully.
Customers should observe applicable temperature limits and use appropriate protection when handling heated products.
Hot cookware, serving pieces, or other heated merchandise should be kept away from children, pets, combustible materials, and surfaces that may be damaged by heat.
Products not expressly intended for high-temperature use should not be exposed to direct flame or excessive heat.
10. Glass, Ceramic, and Fragile Items
Glass, ceramic, stoneware, and other fragile merchandise requires appropriate handling.
Customers should inspect breakable products before use and discontinue use where significant cracks, chips, sharp edges, or structural damage could create an injury risk.
Fragile merchandise should not be subjected to sudden temperature changes unless specifically designed for such conditions.
11. Storage and Organization Products
Shelving accessories, organizers, containers, racks, holders, and similar products should be used within their intended capacities.
Customers should observe:
weight limitations;
dimensional requirements;
assembly directions;
placement recommendations; and
mounting instructions.
Overloading or unstable placement may reduce product performance and create a risk of falling objects or property damage.
12. Assembly and Installation
Certain Haven Hearth products may require assembly, mounting, attachment, or installation.
Customers should follow applicable instructions and use suitable hardware, tools, and mounting surfaces.
Before use, assembled products should be checked for reasonable stability and properly secured components.
Where installation requires structural, electrical, plumbing, or other specialized work, appropriately qualified assistance should be used where recommended or required.
13. Wall-Mounted Merchandise
Products intended to be attached to a wall or similar surface require appropriate mounting methods.
Different surfaces, including drywall, masonry, concrete, tile, and wood, may require different anchors, screws, or installation techniques.
Customers are responsible for determining whether the intended mounting surface and hardware are suitable for the anticipated load.
14. Electrical and Battery-Powered Products
If Haven Hearth offers electrical, rechargeable, or battery-operated household merchandise, customers should follow applicable instructions and safety warnings.
Products should be used only with appropriate:
voltage;
batteries;
chargers;
power sources; and
operating environments.
Products with damaged cords, plugs, batteries, charging components, or other significant electrical deterioration should not continue to be used where their condition could create a safety hazard.
15. Cleaning and Care
Appropriate care may help maintain product appearance, hygiene, performance, and longevity.
Customers should follow applicable instructions regarding:
hand washing;
machine or dishwasher cleaning;
abrasive materials;
chemical cleaners;
moisture exposure;
drying;
polishing;
sunlight exposure; and
storage.
A cleaning method suitable for one material may damage another material or finish.
16. Indoor and Outdoor Use
Unless expressly identified as suitable for outdoor use, merchandise should generally be treated as intended for indoor environments.
Outdoor exposure may subject products to rain, moisture, ultraviolet light, wind, freezing temperatures, heat, and other environmental conditions that may affect appearance or performance.
Customers should review applicable product specifications before using merchandise outdoors.
17. Product Photography and Appearance
We endeavor to use photographs and digital content that reasonably represent merchandise offered through Haven Hearth.
Actual products may vary slightly in appearance because of:
photography;
lighting;
display settings;
natural material characteristics;
manufacturing tolerances;
supplier revisions; or
packaging changes.
Electronic displays cannot always reproduce exact colors, textures, finishes, or proportions.
18. Accuracy of Website Content
Haven Hearth makes reasonable efforts to maintain accurate and current website information.
However, occasional errors, omissions, typographical mistakes, or outdated information may occur regarding descriptions, measurements, materials, specifications, photographs, prices, promotions, or availability.
We may correct or update information when reasonably necessary.
Corrections materially affecting an existing customer transaction remain subject to applicable law and mandatory consumer protections.
19. Availability and Inventory
All merchandise displayed through Haven Hearth is subject to availability.
Inventory may change because of:
customer demand;
supplier availability;
seasonal changes;
manufacturing decisions;
collection updates; or
product discontinuation.
Displaying merchandise through our website does not guarantee permanent or uninterrupted availability.
20. Product and Packaging Revisions
Manufacturers and suppliers may periodically modify packaging, labeling, materials, finishes, dimensions, components, or other product characteristics.
As a result, merchandise received may occasionally differ in reasonable, non-material respects from earlier photographs or descriptions.
Customers should follow the current instructions and warnings accompanying the physical merchandise.
21. Responsible Household Use
Haven Hearth products should be used only for purposes reasonably consistent with their design and applicable instructions.
Depending on the merchandise, customers should consider potential hazards involving:
heat;
electricity;
moisture;
heavy objects;
breakable materials;
sharp components;
small parts;
moving components;
unstable placement; or
improper installation.
Products should not be intentionally modified or misused in a manner that creates an unreasonable safety risk.
22. Children and Pets
Household merchandise is not automatically intended for use by children or pets.
Some products may contain small components, glass, cords, magnets, batteries, heavy objects, sharp edges, or other features requiring additional precautions.
Parents, caregivers, and pet owners should provide appropriate supervision and keep unsuitable products and packaging materials securely out of reach where necessary.
23. Product Safety and Recalls
Haven Hearth recognizes the importance of consumer product safety.
If we become aware of an applicable recall, safety warning, or material product safety issue affecting merchandise offered through our store, reasonable measures may be taken in accordance with applicable requirements and the information available to us.
Customers should stop using recalled merchandise where instructed and follow applicable manufacturer or regulatory guidance.
Nothing in this Legal Notice limits mandatory rights relating to unsafe, defective, recalled, incorrectly described, or materially nonconforming merchandise.
24. Intellectual Property Rights
Original content owned or lawfully controlled by Haven Hearth may be protected by applicable copyright, trademark, and other intellectual property laws.
Protected materials may include original:
store branding;
logos;
written content;
photographs;
graphics;
promotional materials;
product presentations; and
website design elements.
Accessing our online store does not transfer ownership of such intellectual property.
Unless authorized or otherwise permitted by applicable law, protected materials may not be reproduced, modified, republished, distributed, licensed, sold, or commercially exploited without appropriate permission.
25. Third-Party Brands and Materials
Certain trademarks, manufacturer names, product photographs, descriptions, packaging, software, or other content displayed through Haven Hearth may belong to independent third parties.
Applicable intellectual property rights remain with their respective owners.
Displaying or selling third-party merchandise does not automatically establish sponsorship, endorsement, ownership, partnership, or affiliation unless expressly stated.
26. Shopify and Other Service Providers
Haven Hearth may use Shopify and independent third-party providers to facilitate portions of our online operations.
These providers may assist with functions such as:
e-commerce infrastructure;
payment processing;
transaction security;
fraud prevention;
analytics;
communications;
order management;
fulfillment;
logistics; and
shipping or delivery.
Independent providers may maintain their own terms, policies, operational practices, and privacy notices.
27. External Websites and Links
Our website may provide links to manufacturer resources, social platforms, applications, informational websites, or other independently operated services.
Such links may be provided for convenience or informational purposes.
Unless expressly stated otherwise, Haven Hearth does not control independent third-party services and cannot guarantee their availability, accuracy, security, content, products, services, or privacy practices.
28. Acceptable Use of Our Online Store
Visitors must use the Haven Hearth website lawfully and responsibly.
Users must not knowingly:
attempt unauthorized access to systems, accounts, or data;
circumvent security measures;
introduce viruses, malware, or harmful code;
deliberately interfere with website operation;
submit fraudulent transactions or misleading information;
impersonate another person for unlawful purposes;
unlawfully obtain, collect, or misuse information;
infringe intellectual property or other legal rights; or
use our services to facilitate unlawful conduct.
Reasonable measures may be taken to protect customers, transactions, systems, and our business from suspected fraud, abuse, cybersecurity threats, or unlawful activities.
29. Website Availability
We seek to provide reliable access to the Haven Hearth online store but cannot guarantee continuous, uninterrupted, or error-free operation.
Temporary interruptions may occur because of maintenance, software updates, technical failures, cybersecurity measures, internet disruptions, or issues involving Shopify or other independent providers.
We may reasonably maintain, update, restrict, modify, or temporarily suspend portions of our online services for technical, operational, maintenance, or security purposes.
30. General Information Disclaimer
Information provided through Haven Hearth is intended primarily for retail and general informational purposes.
Product descriptions, decorating ideas, installation guidance, organization suggestions, care recommendations, and household information do not replace manufacturer instructions or appropriately qualified professional advice where specialized expertise is required.
Nothing in ordinary website content should be interpreted as individualized construction, engineering, electrical, plumbing, architectural, medical, legal, or other professional advice.
31. Limitation of Responsibility
To the extent permitted by applicable law, Haven Hearth will not be responsible for losses resulting solely from circumstances outside our reasonable control, including interruptions or failures involving independent platforms, networks, carriers, manufacturers, suppliers, or service providers.
Customers remain responsible for reviewing relevant product specifications, dimensions, compatibility requirements, instructions, warnings, installation requirements, and care information.
Nothing in this Legal Notice excludes, restricts, or modifies any liability, statutory warranty, legal remedy, or consumer protection that cannot lawfully be excluded or limited.
32. Consumer Rights and Colorado Law
Customers may have rights and remedies under applicable United States federal law, Colorado law, and other mandatory laws relevant to their transactions.
Nothing in this Legal Notice is intended to waive, diminish, or restrict consumer rights that cannot legally be waived.
Where any provision conflicts with a mandatory legal requirement, the applicable requirement will govern to the extent necessary.
33. Related Store Policies
This Legal Notice should be reviewed together with other policies available through the Haven Hearth online store, including, where applicable:
Terms of Service;
Privacy Policy;
Shipping Policy; and
Return & Refund Policy.
Those policies provide additional information concerning purchases, payments, personal information, order processing, shipping, delivery, returns, refunds, and use of our online services.
34. Changes to This Legal Notice
Haven Hearth may revise this Legal Notice periodically to reflect changes in our merchandise, website functionality, technology, operational practices, service providers, or applicable requirements.
The current version may be published through our online store with a revised effective date.
No revision is intended to eliminate or reduce mandatory consumer rights or protections that cannot lawfully be waived or restricted.
35. Contact and Legal Inquiries
Questions concerning this Legal Notice, Haven Hearth merchandise, product information, installation, product safety, intellectual property, website content, or other store-related matters may be directed to us using the contact information below.
Haven Hearth – Contact Information
Store Name: Haven Hearth
Address: 605 N Linden Ave, Trinidad, CO 81082, United States
Phone: 612-636-2496
Email: harris@havenhearthonsell.com